FAQs

Is there a video showing how to mount a child in the Freeloader with one adult?

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What is the warranty on the Freeloader?

The Freeloader is warrantied against manufacturers defects for a period of one year from date of purchase. Damage caused by accident, misuse or being thrown over the edge at the Grand Canyon are not covered. Disassembly and reassembly of the internal frame will also void the warranty.

Do you offer a military discount?

Absolutely! 10% off everything. Just email us an we will send you the coupon code! contact@myfreeloader.com

Where can I get the Freeloader?

The Freeloader is available through our website domestically in all 50 states and Canada.

What is the age range for The Freeloader?

The Freeloader is recommended for children 2 ½ years and older. The child should be able to sit or stand upright unassisted. The child should have a standing height of 33-50 inches tall. The shoulder straps must sit at, or below the height of the child's shoulders while seated in The Freeloader.

How much does a Freeloader weigh?

5.8 lbs.

What are my color options?

Currently we offer three models of the Freeloader: Midnight Black, Coral Reef and Sunset Yellow. More colors will soon be available so we encourage you to sign up for our email updates so that we can tell you when new models become available.

How do I know which size to order: small, medium or large?

Click HERE for the sizing chart.

When will the Freeloader be available?

We have a limited supply of Freeloaders currently available. Additional Freeloaders will be available in the next few weeks.

How do I put my child in Freeloader?

It's easy! Two buckles, a couple cinch straps and you're done!

How much can the Freeloader carry?

The Freeloader is designed to comfortably carry children that weigh between 25 and 80 pounds.

Does the Freeloader have a place for me to keep my keys?

The Freeloader offers extra pockets in the waist strap for cell phone, keys, wallet and even a small camera. Additional storage will be available as new accessories come online. Sign up today for our mailing list and get all the most recent product updates.

Does The Freeloader meet consumer regulations?

The Freeloader meets or exceeds all regulations in the USA and Canada.

Is the Freeloader in any way detrimental to my child's physical development?

No. Your child's physical development can only be positively affected by the extra time they get to spend outdoors in and out of our carrier. The Freeloader is designed to carry your child in a comfortable, natural position on your back.

Is there an option for foot support?

  • Yes! Every Freeloader now has stirrups that are included with each one. The allow for your child's to feet to rest and a restful ride!

What are the weight limits for the Freeloader?

The Freeloader is designed for children that weigh up to 80 lbs.

Returns

We totally undestand that not everybody has the same shape, size and definition of comfort. We offer a 30 day money back guarantee on all items sold. We also have one year warranty on all craftmanship. There is a 5% restocking fee applied to all orders.

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Allowing the entire family to join in every adventure!! 

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